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STANDARD Edition for Small to Mid-sized businesses

PROFESSIONAL Edition for Mid-sized to Large businesses

ENTERPRISE Edition for Large Enterprise businesses

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Customer Quote
"The bottom line is that over time our availability is running very close to 100 percent, a dramatic improvement over the levels that we saw before we started using Heroix Longitude"

CIO, BHCC

Customer Quote
"With Longitude we have gained confidence in our ability to meet our IT performance management goals and compliance requirements"

VP & CIO, Young Broadcasting

Consoleworks - IT Enterprise systems Management Solution for Operations, Security and Compliance, and Remote Remediation

Monitor, Manage, Comply - 24x7


ConsoleWorks delivers an enterprise network management solution for IT regulatory compliance, log management, real-time monitoring and alerting, remediation and security for IT operations teams managing large, heterogeneous IT environments supporting multiple data center locations, multiple operating systems, and multiple device types.

ConsoleWorks manages computers and network devices with a persistent (not polling) connection as soon as power is connected and a network cable is installed. ConsoleWorks provides a consolidated, single management interface for your physical, logical, and virtual infrastructures giving you complete visibility and root cause analysis and remote remediation capabilities to all your managed devices.

ConsoleWorks leverages the OOB (Out-of-Band) management tools already built into your computers and network devices delivering consistent systems access to your global network using an agentless, real-time network management solution. ConsoleWorks gives your team secure console level access required to instantly log and note failure precursor events and analyze them to prevent failures before they occur - all through a secure, browser-based interface and a single point of control. The results of using ConsoleWorks: an increase in uptime, lowered costs, and reduced risk.

  • Real-time Monitoring and Alerting - Persistent, agentless, connections to the entire IT infrastructure providing real-time collection and monitoring of data and events. Send notifications and fire off automatic actions for remediation and support best practices.

  • Secure Remote Management and Remediation - Manual and automated remediation using a secure browser-based interface. Consoleworks uses third party vendor supplied real-time business intelligence to leverage expert knowledge to rapidly repair systems and network devices substantially reducing meantime to repair.

  • Single Point of Management - ConsoleWorks provides the network systems management team a single pane of glass via a secure web browser to manage and monitor systems and network devices. Entire groups of similar systems can be upgraded through a single script reducing chances for error and leveraging resources.

  • IT Regulatory Compliance - Event aggregation, summarization, and analytical reporting on all data and events from devices and computers within the infrastructure providing a secure, signed audit trail to address regulatory compliance standards, policies, and controls for meeting HIPAA, Sarbox, NERC, CIP and PCI DSS requirements.

  • Security - 24/7 agentless, persistent, real-time, event identification, analysis and response of security data/events. Automated notification and actions for faster, more effective remediation. All systems updates and changes, even before the operating system and network are installed, are securely logged significantly reducing insider threat and minimizing outside threats.

  • Log Management - Data and event collectionin real-time, centralization, and analysis even when the operating systems is down for reporting, root cause analysis, remediation and compliance reporting within your infrastructure. All log files are centrally aggregated and are secure and signed.

  • Virtual Systems Management - Manage Citrix and VMware virtual environments with the same capabilities as physical systems, all consolidated to a single view minimizing the risk of the physical environment bringing down the virtual environment and visa versa. Complete logging of all changes and updates to virtual environments.
ConsoleWorks Case Studies

Protectingthe World's Healthcare...

Standardizingaccess to 1000's of servers...

SLAsfor Electronic Funds Transfer applications...

EnsuringITO success...

Keepingup with Financial Services demands...

Beatingthe Compliance Nightmare in Utilities...

Foundation Solutions for Vertical Markets